Privacy & Cookie Policy

(last update: May 2012)

Information we gather

The following information is gathered from our website visitors:
IP address, operating system information, browser information, time spent on site, hyperlinks followed, country of origin.

How we use the information we gather

We use the information to enhance your visitor experience and provide you with a customised service. We may also use your information for direct mail purposes through out email newsletter, if requested.

The people that are given access to this information

Your personal information is accessible by our server administrator, website team and by staff members of Silver Compass.

We take your data protection very seriously and do not trade or sell your information to any third party.

How we use Cookies

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

You can find more information about cookies at:

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide.

Category 1: strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Category 2: performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

By using our website, you agree that we can place these type of cookies on your device.

Category 3: functionality cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

By using our website, you agree that we can place these type of cookies on your device.

A list of all the cookies used on this website by category is set out below.

Cookie NameCookie CategoryDescriptionDuration
wordpress_2WordPress cookie for a logged in user.session
wordpress_logged_in_2WordPress cookie for a logged in usersession
wordpress_test_2WordPress cookie for a logged in usersession
wordpress_test_cookie2WordPress test cookiesession
wp-settings-1Wordpress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. 1 year
wp-settings-time-2Wordpress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. 1 year
__utma2This cookie keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred. Google Analytics uses the information from this cookie to calculate things like Days and Visits to purchase.permanent
__utmb2__utmb is a Google Analytics cookie. It takes a timestamp of the exact moment in time when a visitor enters a site.session
__utmc2__utmc takes a timestamp of the exact moment in time when a visitor leaves a site.30 mins
__utmz2Keeps track of where the visitor came from, what search engine you used, what link you clicked on, what keyword you used, and where they were in the world when you accessed a website. This cookie is how Google Analytics knows to whom and to what source / medium / keyword to assign the credit for a Goal Conversion or an Ecommerce Transaction. 6 months
To discuss your ideal trip requirements, or request a callback, email info@silvercompass.co.uk
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At Silver Compass, aside from the obvious love of travel in many guises, we have a genuine passion for giving a great, personalised service. We treat every enquiry as it should be, a unique enquiry. We like to listen, we know the right questions to ask and we thrive on finding the perfect trip every time.

Read more about the Silver Compass difference